What is the difference between a Service Provider and a Direct Support Professional (DSP) in SDS?

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Multiple Choice

What is the difference between a Service Provider and a Direct Support Professional (DSP) in SDS?

In Self-Directed Services, it’s about separating who arranges and oversees services from who delivers the hands-on support. A Service Provider is the agency or individual that contracts to deliver services, handling the administrative side—finding and supervising staff, scheduling, training, billing, and ensuring the services meet requirements. A Direct Support Professional is the specific frontline worker who provides the actual daily assistance and hands-on supports the person needs, such as help with daily activities, skill-building, and community participation. The Service Provider sets up and manages the service delivery, while the DSP carries out the day-to-day supports described in the plan.

In Self-Directed Services, it’s about separating who arranges and oversees services from who delivers the hands-on support. A Service Provider is the agency or individual that contracts to deliver services, handling the administrative side—finding and supervising staff, scheduling, training, billing, and ensuring the services meet requirements. A Direct Support Professional is the specific frontline worker who provides the actual daily assistance and hands-on supports the person needs, such as help with daily activities, skill-building, and community participation. The Service Provider sets up and manages the service delivery, while the DSP carries out the day-to-day supports described in the plan.

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