What is the primary role of a family and self-directed services support broker?

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Multiple Choice

What is the primary role of a family and self-directed services support broker?

The main idea being tested is the broker’s unique role as a facilitator who helps individuals and families design and manage their self-directed supports while keeping the person’s goals front and center. A family or self-directed services broker guides planning, enrollment, and the selection of services, assists with budgeting, and supports ongoing monitoring of service quality, all within a framework that prioritizes person-centered goals and autonomy. Importantly, this role is not about directing care or managing staff. This is the best fit because it captures the core functions of a broker in a self-directed model: helping the consumer navigate options, set up services, handle the budget, and verify that supports meet the person’s preferences and outcomes. It also explicitly distinguishes the broker from a case manager by noting that the broker does not take on that role of supervising workers or making clinical or program decisions. The other options don’t fit because they describe tasks outside the broker’s scope. Supervising direct workers and coordinating formal services is more aligned with a supervisor or case manager. Providing medical care or prescribing services is a clinical responsibility. Replacing family decision-making with agency decisions runs counter to the goal of preserving choice and control in self-directed supports.

The main idea being tested is the broker’s unique role as a facilitator who helps individuals and families design and manage their self-directed supports while keeping the person’s goals front and center. A family or self-directed services broker guides planning, enrollment, and the selection of services, assists with budgeting, and supports ongoing monitoring of service quality, all within a framework that prioritizes person-centered goals and autonomy. Importantly, this role is not about directing care or managing staff.

This is the best fit because it captures the core functions of a broker in a self-directed model: helping the consumer navigate options, set up services, handle the budget, and verify that supports meet the person’s preferences and outcomes. It also explicitly distinguishes the broker from a case manager by noting that the broker does not take on that role of supervising workers or making clinical or program decisions.

The other options don’t fit because they describe tasks outside the broker’s scope. Supervising direct workers and coordinating formal services is more aligned with a supervisor or case manager. Providing medical care or prescribing services is a clinical responsibility. Replacing family decision-making with agency decisions runs counter to the goal of preserving choice and control in self-directed supports.

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